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Cookie Policy (UK)

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This Cookie Policy was last updated on 13th June 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.car-chem.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, Twitter, LinkedIn and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Facebook, Twitter, LinkedIn and Instagram are located in the United States.

6. Placed cookies

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
wc_fragments_*
Expiration
persistent
Function
Name
wc_cart_created
Expiration
session
Function
Store performed actions on the website
Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

Tawk

Functional

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
twk_*
Expiration
session
Function

Purpose pending investigation

Name
TawkConnectionTime
Expiration
Function

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
__paypal_storage__
Expiration
persistent
Function
Store account details
Name
nsid
Expiration
session
Function
Provide fraud prevention
Name
enforce_policy
Expiration
1 year
Function
Store privacy preferences
Name
tsrce
Expiration
3 days
Function
Name
ts_c
Expiration
3 years
Function
Provide fraud prevention

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjSessionUser_*
Expiration
1 year
Function
Store a unique user ID
Name
_hjAbsoluteSessionInProgress
Expiration
session
Function
Store unique visits
Name
_hjIncludedInSessionSample_*
Expiration
30 minutes
Function

Functional

Name
_hjSession_*
Expiration
session
Function
Provide functions across pages

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

MailChimp

Statistics

Usage

We use MailChimp for mailing list subscriptions. Read more

Sharing data

For more information, please read the MailChimp Privacy Statement.

Statistics

Name
mailchimp_landing_site
Expiration
1 month
Function
Store which page was visited first

Purpose pending investigation

Name
mailchimp.cart.*
Expiration
Function

Adobe Fonts

Marketing/Tracking

Usage

We use Adobe Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Marketing/Tracking

Name
Adobe Fonts API
Expiration
expires immediately
Function
Read user IP address

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Expiration
session
Function
Store location data
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Functional

Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide bandwidth estimations

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing/Tracking, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Marketing/Tracking

Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor’s identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor’s identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor’s identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
WP_PREFERENCES_USER_*
Expiration
Function
Name
__belter_experiment_*
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
previousNav
Expiration
Function
Name
_gauges_unique_year
Expiration
Function
Name
_gauges_unique
Expiration
Function
Name
complianceCookie
Expiration
Function
Name
_gauges_unique_month
Expiration
Function
Name
_gauges_unique_day
Expiration
Function
Name
_gauges_unique_hour
Expiration
Function
Name
twk_uuid_*
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
_ga_PK64Y0EWQS
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
tTf
Expiration
Function
Name
tADu
Expiration
Function
Name
t3D
Expiration
Function
Name
tTDe
Expiration
Function
Name
algoliasearch-client-js
Expiration
Function
Name
debug
Expiration
Function
Name
tTDu
Expiration
Function
Name
loglevel
Expiration
Function
Name
tnsApp
Expiration
Function
Name
tTE
Expiration
Function
Name
__paypal_sdk_storage__
Expiration
Function
Name
tMQ
Expiration
Function
Name
tADe
Expiration
Function
Name
_hjid
Expiration
Function
Name
tAE
Expiration
Function
Name
tC
Expiration
Function
Name
tPL
Expiration
Function
Name
_hjIncludedInPageviewSample
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
ppcp-data-client-id
Expiration
Function
Name
ee39232f299f5f2111af5a60d5d10fd1
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
hjViewportId
Expiration
Function
Name
hjActiveViewportIds
Expiration
Function
Name
mailchimp_campaign_id
Expiration
Function
Name
mailchimp_email_id
Expiration
Function
Name
wp-postpass_7d887c68d8b5de81e42ff480ed301f6d
Expiration
Function
Name
mailchimp_cart_current_email
Expiration
Function
Name
e_event-tracker
Expiration
Function
Name
e_globals
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
elementor
Expiration
Function
Name
mailchimp_user_email
Expiration
Function
Name
mailchimp_cart_previous_email
Expiration
Function
Name
_gac_UA-138055846-1
Expiration
Function
Name
isBgaaComplete
Expiration
Function
Name
AddressBarServiceCalled
Expiration
Function
Name
_hjFirstSeen
Expiration
Function
Name
6cb1f90cba489c85caa3c2ee6ebd0ccc
Expiration
Function
Name
tawk_has_register_visitor
Expiration
Function
Name
mapslitepromosdismissed
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
ca04e1a769d6e87b84fd6bcda0639ce1
Expiration
Function
Name
__ppcpPaypalGooglepay_storage__
Expiration
Function
Name
__ppcpPaypalApplepay_storage__
Expiration
Function
Name
fpestid
Expiration
Function
Name
sbjs_migrations
Expiration
Function
Name
sbjs_current_add
Expiration
Function
Name
sbjs_first_add
Expiration
Function
Name
sbjs_current
Expiration
Function
Name
sbjs_first
Expiration
Function
Name
sbjs_udata
Expiration
Function
Name
sbjs_session
Expiration
Function
Name
topicsLastReferenceTime
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

For Jersey residents, please contact the Jersey Office of The Information Commissioner. Guernsey residents can contact the Office of the Data Protection Authority in Guernsey.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Car-Chem
Unit 1
Park Road East
United Kingdom
Website: https://www.car-chem.com
Email: info@car-chem.co.uk
Phone number: 01158800444

This Cookie Policy was synchronised with cookiedatabase.org on 13th June 2023.

Critics and customers love our products

Award Winning Products
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Customer Images

Image #1 from D Kurt
Image #1 from Mike Watson
Image #1 from Chris D
Image #1 from Chris D
Image #1 from Chris D
Image #1 from Chris D
Image #1 from @r32missty
Image #1 from Nick Faulkner
Image #1 from Mcdetailing41
Image #2 from Mcdetailing41
Image #1 from D Kurt

D Kurt

16th December 2023

Very impressed with that! Easy to apply shines very well!

Image #1 from Mike Watson

Mike Watson

1st August 2022

I tried Lockdown on my car for the first time this weekend and was very impressed with the results. Another great product from Car-Chem! However, I would take issue with Car-Chem's claims that Lockdown gives up to 12 months protection. I would not expect a product of this type to last that long and would be happy with good protection between maintenance washes. Car-Chem should update their product description for Lockdown and give a more realistic time for the duration of the protection.

Image #1 from Chris D

Chris D

1st April 2022

I have heard mixed feelings about this product on the Car-Chem discussion groups but personally, I like it. The issue raised seems to be around its difficulty of application. I have applied it to my already polished and ceramic sealed glass and also to my neighbour's grotty BMW as a test subject and have had no problems. My suggestion is to polish and then clean the glass to get the best possible foundation before applying it out of the sun. You want to have time to buff before it evaporates. Like most other Car-Chem products it seems to be water-based as it doesn't give off the solvent fumes like its competitors. I'm not sure what Car-Chem suggests but I like to apply perhaps once every couple of months. As expected, once applied, the rain instantly beads and zips off. I would like to see a smaller bottle offered. Because it needs applying so infrequently I think a 250ml spray bottle would be perfect and allow people to add it to their basket without such a hike in total basket cost. Just a thought.

Image #1 from Chris D

Chris D

1st April 2022

Car-Chem seems to make a bewildering array of spray-on sealant products but my vote goes to Lockdown. Firstly, a little goes a long way on the surface and it does seem to last a fair amount of time. I wouldn't expect 12 months, but personally, I would be happy with any spray-on product that has to only be applied once every 3 months. I use it in good weather on my ceramic coated car and I have also tried it on my neighbour's grotty unloved BMW just to see how it performs. ( I know, I have an issue) The product itself is water-based so has a nice clean scent rather than having harsh fumes. It goes on and buffs off easily on both ceramic coated and virgin, unpolished paintwork. If time/my wife allows, I also use it on my alloys. It leaves a clear/cold finish and a tight water beading effect rather than the sheeting seen from Hydo-Coat. I suppose the best praise I can give it is that I initially bought it as a 100ml trial bottle. Since then I have ordered a larger bottle. It is my go-to detailer/protectant for good weather use.

Image #1 from Chris D

Chris D

1st April 2022

Citrus cleaners are not something I have used before so I cannot compare it to others available. Car-Chems Citrus Clean is extremely versatile. I now use use it weekly at 25mls : 975mls to clean sticky/oily handprints off the interior of my car and 50mls : 950mls as an exterior pre-cleaning agent. Wheels, engine bay and behind the petrol filler cap all seem to be well within its capability. Yesterday I sprayed a weak solution onto a house carpet before running the carpet cleaner across it. I think it gave an extra little boost. From what I have seen I think it is best at cutting through organic grime such as finger oils, food and drink spillage, bug splatter and birdlime. Because it is versatile in use and is good value for money, it makes it into my list of favourite Car-Chem Products.

Image #1 from Chris D

Chris D

31st March 2022

I love this product. The value for money that this single product offers is second to none. Rather than use it as a detailing type spray you can add 25mls to 975mls of water to make a spray-on-rinse-off protectant. Just spray the mixture all over the car after washing and then rinse to very quickly add protection. 25mls to make 1 litre of protectant is amazing value for money. Before trying Hydro-Coat I used another ready mixed product from a well knone British brand at £15 per 500mls. I will not go back as this is just as good. I even like the smell. If you prefer to detail your car after washing, this product is still perfect for quickly protecting wheels. I'm not sure about Car-Chems thoughts on this but I spray it on the entire car including the glass. I have not had any problems with smearing. I keep it in my winter arsenal for when it is too cold to use detail spray.

Image #1 from @r32missty

@r32missty

5th June 2021

Ceramic Detailer is my new fave Car-Chem product. So easy to use & the shine is absolutely amazing!! The scent is fab too its like coconut sun lotion 💯

Image #1 from Nick Faulkner

Nick Faulkner

19th March 2021

Love this product as I do the of the car chem range. It came in the post today so I gave the car a quick super suds wash and dry then applied the sapphire ceramic wax, I found it very easy to apply and very much like a high grade hard wax, I more surprised how easily it came off with a clean micro fibre even if the sun kept coming out.

Image #1 from Mcdetailing41

Mcdetailing41

7th March 2021

Amazing product easy to use and dried well. Water sheets off the Mercadies roof just as wel as the paintwork good bye fabseal gold hello car-chem

Image #2 from Mcdetailing41

Mcdetailing41

7th March 2021

Amazing product easy to use and dried well. Water sheets off the Mercadies roof just as wel as the paintwork good bye fabseal gold hello car-chem

Image #1 from D Kurt
Image #1 from Mike Watson
Image #1 from Chris D
Image #1 from Chris D
Image #1 from Chris D
Image #1 from Chris D
Image #1 from @r32missty
Image #1 from Nick Faulkner
Image #1 from Mcdetailing41
Image #2 from Mcdetailing41
1-5 of 103 reviews
  1. A
    ataylor908
    Verified owner
    3rd January 2024
    Iron DeToxIron DeTox

    Great value compared to some other brands. Just give the wheels a good seeing to and it dealt with the task with aplomb.

  2. A
    ataylor908
    Verified owner
    3rd January 2024
    Citrus CleanCitrus Clean

    Great value and does a very good job. The heavy grime on my alloys could offer no resistance to Citrus clean. Also very useful for household cleaning instead of the overpriced and underwhelming traditional household products.

  3. A
    ataylor908
    Verified owner
    3rd January 2024
    Ceramic Suds ShampooCeramic Suds Shampoo

    Very impressed. I’m a big fan of 1900:1 for foam/suds but Ceramic suds makes washing the vehicle sooo easy. No, it doesn’t retain the suds in the bucket for long but the shampoo is still in there. So slippy when applying you almost lose your grip on the noodle glove. And yes, the ceramic effect does take place immediately. Gave the van a quick wash and now water just runs off it. Ceramic Suds will certainly help in keeping protection topped up when you haven’t got the time to give the vehicle the full treatment.

  4. DK
    D Kurt
    Verified owner
    16th December 2023
    Hydro QDHydro QD

    Very impressed with that! Easy to apply shines very well!

    Image #1 from D Kurt
  5. DK
    D Kurt
    Verified owner
    16th December 2023
    1900:1 Pure Shampoo1900:1 Pure Shampoo

    Very very impressed with this product! Foams very well, smell nice! 5*

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